Goodwill 2015 Annual Report


Mission Highlights
Retail Highlights

Goodwill Sets New Record for Individuals Placed into Jobs

In 2015, over 3,300 individuals were able to start on their path to self-sufficiency by finding employment through the help of Goodwill. The average earned wage for these individuals was $10.07.

Over 35,000 Services Provided to Goodwill Participants

Goodwill staff provided basic services and referrals to organizations that provide unique social support services to 35,069 individuals in 2015. Job readiness, skills training and placement services were provided to 5,017 new participants.

Hiring Employers Meet Individuals Looking for Employment

In 2015, Goodwill held 112 hiring events with local employers. Four job fairs were sponsored by a United Way Grant and, in total, had over 1,000 individuals in attendance.

Program Services Expand in Baltimore County

Goodwill opened its first official Baltimore County Career Center at Turner Station through a new partnership with Baltimore County Department of Parks and Recreation. Goodwill continues to offer job readiness classes through the Baltimore County Library System as well.

Transitional Work Program Provides 165 Participants On the Job Training

165 participants acquired paid on the job training and work experience through Goodwill’s Transitional Work Program. Over 99 participants were offered jobs, including 36 at Goodwill.

SEETTS Program Sees High Turnout at Expungement Fair

Goodwill’s SEETTS program, which assists ex-offenders with employment, training and transitional services, facilitated its first ever Expungement and Self-Advocacy Fair. Eight community organizations were present, with over 192 individuals attending and 33 registering for legal aid to further review their cases for possible record expungement.

Goodwill Continues Work to Open Excel Center

Goodwill’s Executive Team continues to meet with legislators to try and open Goodwill’s first Excel Center, an adult high school that would allow participants to earn their diplomas.

160 Individuals With Severe Disabilities Received On the Job Training & Counseling

Training and counseling services were provided at the Social Security Administration, Fort Meade Army Post and the US Coast Guard.

Volunteers Supported Goodwill

Over 13,000 hours of service were donated to Goodwill by volunteers throughout Maryland.

A Thanksgiving to Remember

2,660 of our neighbors in Baltimore and Annapolis received a Thanksgiving meal and connections to 30+ community partners.

Donations Increase in 2015

Over 1,005,994 contributors donated to one of Goodwill’s donation centers, an increase of 3.7% over the prior year. Donors contributed over 34 million pounds of clothing, shoes and household items.

Shoppers Love Goodwill

Over 1.7 million individuals shopped in our stores in 2015, a 4.8% increase over 2014.

Goodwill Opens New Edgewater Store

Goodwill opened its sixth store in Anne Arundel County in Edgewater, MD with over 1,000 individuals shopping on opening day. The new store employs 17 community members.

Community Members Recycle Computers & Equipment

430,416 pounds of computers and electronics components were collected through the Dell Computer Recycling Program.

Cleaning Up Our Environment

Goodwill was able to divert more than 19 million pounds of goods from going to landfills.

Bonus Club Rewards Loyal Customers

Goodwill’s customer loyalty program, The Bonus Club, currently includes over 40,000 members who receive discounts quarterly.

Vehicle Donations Increase

Goodwill’s car donation program remained strong in 2015, with over 211 cars collected, an increase of 61% over 2014.

Not Your Grandmother’s Goodwill

Goodwill continues to rebrand its older stores by offering a more updated look, better lighting and improved displays. In 2015, our Perry Hall, Elkton and Annapolis stores were rebranded.